Do not place your BOC ATM Card near any magnetic objects, such as mobile phone, magnetic button of a handbag or any device with a magnetic or electronic sensor.

On receipt of your new BOC ATM Card, please sign on the back of the card with a fast ink ballpoint pen.

You can use your BOC ATM Card to exchange and withdraw RMB or foreign currencies from the registered HKD account via BOCHK’s designated ATMs.

The banknotes will be automatically retrieved by the machine after a designated period of time.

Do not remove from an ATM dispenser any uncollected banknotes left behind by a previous user.

Print a receipt for record and count the banknotes immediately after each cash withdrawal. Please avoid being distracted when withdrawing cash so as not to leave banknotes and your BOC ATM Card at an ATM unattended or uncollected.You should promptly report any notice or suspicion loss, theft, disclosure or unauthorised use of your BOC ATM Card and/or PIN to our “Online Chat” in Internet Banking or Mobile Banking or by calling our 24-hour BOC ATM Card Service Hotline at (852) 2691 2323.The Bank will send you security messages by either text messaging or other form of alert under certain circumstances.Please cover the keypad with your hand when entering your PIN at ATM or Point-of-Sale devices and make sure no one is looking over your shoulder or standing next to you.If you notice anything suspicious, please notify the related bank immediately. Before using an ATM, please check if the keypad cover is abnormal (has been removed or installed with imaging facility), also if there are any suspicious devices near the card slot and keypad.Do not disclose your PIN to anyone under any circumstances. Please note that the police and bank staff will never ask you for the PIN.Please do not allow anyone else to use your BOC ATM Card or PIN.You are also advised not to use the same PIN to access other services, including internet banking or other websites. 123456) or other easy-to-guess numbers as your PIN.

For security reasons, you are advised not to use your identity card number, birthday date, telephone number, commonly used combinations of numbers (e.g.Please avoid writing down the PIN on the BOC ATM Card or on anything usually kept with or near it.Do not write down or record the PIN without disguising it.Please keep your BOC ATM Card in a safe place, destroy the original printed copy of the PIN and memorise your PIN and change it regularly.

Boc purses